Privacy Policy

My Perfume & Beauty Shop values our customers and is committed to your privacy. In fact, we take your privacy so seriously we have chosen to voluntarily opt-in to being covered by the Australian National Privacy Principles (NPP). The NPP's are contained in the Privacy Act 1988 (the Privacy Act) and govern how organisations handle personal information.

Privacy Notice

This Privacy Policy sets out the approach which My Perfume & Beauty Shop will take in relation to the treatment of Personal Information. It includes information on how My Perfume & Beauty Shop collects, uses, discloses and keeps secure, individuals' Personal Information. It also covers how My Perfume & Beauty Shop makes the Personal Information it holds available for access to and correction by the individual.

This policy has been drafted having regard to My Perfume & Beauty Shop's obligations under the Privacy Act 1988 (including the new National Privacy Principles) (the Privacy Act). This Policy is a public document and has been prepared in light of National Privacy Principle 5, Openness.

1. Collection

1.1 My Perfume & Beauty Shop will only collect Personal Information where the information is necessary for My Perfume & Beauty Shop to perform one or more of its functions or activities. In this context, "collect" means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.

1.2 My Perfume & Beauty Shop collects Personal Information primarily to supply customers with the products and services ordered from it and its related companies. My Perfume & Beauty Shop also collects and uses Personal Information for secondary purposes including:

i. billing and account management
ii. business planning and product development; and
iii. to provide individuals with information about promotions, as well as the products and services of My Perfume & Beauty Shop affiliated companies.
iv. to enhance the online shopping experience by displaying products and/or services that match the personal preferences of individuals based on their previous website browsing history and/or buying activity.

1.3 My Perfume & Beauty Shop will not collect Sensitive Information from individuals except with consent and only where it is necessary for My Perfume & Beauty Shop to collect such information for an activity or function.

1.4 My Perfume & Beauty Shop will not collect Personal Information secretly or in an underhanded way.

1.5 My Perfume & Beauty Shop will take steps to ensure that individuals on purchased lists are or have been notified of the information as outlined at 1.3.

2. Use

2.1 My Perfume & Beauty Shop will obtain an individual's consent for Use of non-sensitive Personal Information for Secondary Purposes at the time of collection, unless the Use is a related Secondary Purpose which would be within the relevant individual's Reasonable Expectations.

2.2 My Perfume & Beauty Shop Uses Personal Information primarily for the purposes listed in 1.2 above.

2.3 If My Perfume & Beauty Shop relies on the Direct Marketing exception to Direct Market to individuals it will ensure that:

i. the individual is clearly notified of their right to Opt Out from further Direct Marketing;
ii. there is only one Use of the information before the Opt Out right is given and this Use applies across all My Perfume & Beauty Shop subsidiaries (if the information is shared between those subsidiaries

iii. the individual is given an Opt Out in all further instances of Direct Marketing if they have not previously chosen to Opt Out; and
iv. if the individual Opts Out of all Direct Marketing the Opt Out will be respected by My Perfume & Beauty Shop

2.4 My Perfume & Beauty Shop will not use Sensitive Information for Direct Marketing.

2.5 My Perfume & Beauty Shop may use Personal Information to avoid an imminent threat to a person's life or to public safety. It may also use Personal Information for reasons related to law enforcement or internal investigations into unlawful activities.

2.6 My Perfume & Beauty Shop will not use Personal Information without taking reasonable steps to ensure that the information is accurate, complete and up to date.

3. Disclosure

3.1 My Perfume & Beauty Shop may Disclose Personal Information to related or unrelated third parties if consent has been obtained from the individual. This will include obtaining the individual's consent for Disclosures made under the credit reporting requirements of the Privacy Act.

3.2 My Perfume & Beauty Shop may Disclose Personal Information to unrelated third parties to enable outsourcing of functions (such as billing, customer relations management and order fulfilment), where that is Disclosure or Use for a related Secondary Purpose and has been notified to individuals or where such Disclosure is within the individual's Reasonable Expectations.

3.3 My Perfume & Beauty Shop will take reasonable steps to ensure that its contracts with third parties include requirements for third parties to comply with the Use and Disclosure requirements of the Privacy Act.

3.4 My Perfume & Beauty Shop may Disclose Personal Information to law enforcement agencies, government agencies, courts or external advisers where permitted or required by law.

3.5 My Perfume & Beauty Shop may Disclose Personal Information to avoid an imminent threat to a person's life or to public safety.

3.6 If a Disclosure is not for a Primary Purpose; is not for a related Secondary Purpose; or upfront consent has not been obtained, My Perfume & Beauty Shop will not Disclose Personal Information otherwise than in accordance with the exceptions set out at 3.1 to 3.6 above.

3.7 My Perfume & Beauty Shop does not sell or share its customer lists on a commercial basis with third parties.

4. Information Quality

4.1 My Perfume & Beauty Shop will review, on a regular and ongoing basis, its collection and storage practices to ascertain how improvements to accuracy can be achieved.

4.2 My Perfume & Beauty Shop will take steps to destroy or de-identify Personal Information after as short a time as possible and after a maximum of seven years from the date of the last customer interaction, unless the law requires otherwise.

5. Information Security

5.1 My Perfume & Beauty Shop requires employees and contractors to perform their duties in a manner that is consistent with My Perfume & Beauty Shop's legal responsibilities in relation to privacy.

5.2 My Perfume & Beauty Shop will take all reasonable steps to ensure that paper and electronic records containing Personal Information are stored in facilities that are only accessible by people within My Perfume & Beauty Shop who have a genuine "need to know" as well as "right to know".

5.3 My Perfume & Beauty Shop will review, on a regular and ongoing basis, its information security practices to ascertain how ongoing responsibilities can be achieved and maintained.

6. Access and Correction

6.1 My Perfume & Beauty Shop will allow its records containing Personal Information to be accessed by the individual concerned in accordance with the Privacy Act.

6.2 My Perfume & Beauty Shop will correct its records containing Personal Information as soon as practically possible, at the request of the individual concerned in accordance with the Privacy Act.

6.3 Individuals wishing to lodge a request to access and/or correct their Personal Information should do so by contacting My Perfume & Beauty Shop Customer Service, as per the details on the website.

6.4 My Perfume & Beauty Shop can charge a fee for processing an access request but will generally not do so unless the request is complex or is resource intensive.

7. Openness

7.1 My Perfume & Beauty Shop Customer Service representatives will be the first point of contact for inquiries about privacy issues. Individuals wishing to make an inquiry or complaint regarding privacy should do so by contacting My Perfume & Beauty Shop Customer Service, as per the details on the My Perfume & Beauty Shop website.

7.2 My Perfume & Beauty Shop websites will contain a prominently displayed privacy statement and will include a copy of My Perfume & Beauty Shop Privacy Policy.

8. Anonymous Transactions

8.1 My Perfume & Beauty Shop will not make it mandatory for visitors to its web sites to provide Personal Information unless such Personal Information is required to answer an inquiry or provide a service. My Perfume & Beauty Shop may however request visitors to provide Personal Information voluntarily to My Perfume & Beauty Shop (for example, as part of a competition or questionnaire).

9. Glossary

Collection Information means the information outlined in 1.3 notified to individuals prior to, or as soon as practical after, the collection of their Personal Information.

Direct Marketing means the marketing of goods or services through means of communication including written, verbal or electronic means. The goods or services which are marketed may be those of My Perfume & Beauty Shop or its subsidiaries.

Disclosure generally means the release of information outside My Perfume & Beauty Shop, including under a contract to carry out an "outsourced function".

Opt Out means an individual's expressed request not to receive further Direct Marketing.

Personal Information means information or an opinion (including information or an opinion forming part of a database), whether true or not and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.

Primary Purpose is the dominant or fundamental reason for information being collected in a particular transaction.

Reasonable Expectation means a reasonable individual's expectation that their personal information might be Used or Disclosed for the particular purpose.

Sensitive Information means:

a. information or an opinion about an individual's:

i. racial or ethnic origin; or
ii. political opinions; or
iii. membership of a political association; or
iv. religious beliefs or affiliations; or
v. philosophical beliefs; or
vi. membership of a professional or trade association; or
vii. membership of a trade union; or
viii. sexual preferences or practices; or
ix. criminal record;

b. Health Information about an individual.

Use means the handling of Personal Information within My Perfume & Beauty Shop.

Contacting My Perfume & Beauty Shop

If you require further information regarding My Perfume & Beauty Shop's Privacy Policy, you can contact My Perfume & Beauty Shop Customer Service Centre.